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Director of Housekeeping
广州四季酒店
发布时间:2010-9-29 21:23:00  有效期:1个月  招聘人数:1人
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职位工资:元

相关要求:
岗位职责/职位描述

1. Manages the saff of the Housekeeping Department. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.

2. Establishes detailed cleaning and preventive maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.

3. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

4. Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Uniforms,Linen,Guest Supplies,Cleaning Supplies and Contract Services.

5. Assures effective operation of the Laundry/Valet Department. Assists the department when needed.

6. Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees.

7. Complies with Four Seasons'' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

8. Works harmoniously and professionally with co-workers and supervisors.



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